Process Analysis

Primary Process Flow

Process flow and functional analysis identify customers and their needs.

An analysis of the primary process flow path to the final customer reveals their needs and the needs of the internal customers. This allows us to identify the critical processes and priorities for optimizing and controlling them.

A comprehensive analysis of the system and customers' needs includes analysis of the support processes. This analysis, in turn, forms the basis for defining the roles and critical activities of all processes, macro and micro.